“Marlaine has worked with me at Absa over the last 5 years. I initially appointed her as Change Manager, with the idea of her helping me to build a different culture in the team. She started working and it was soon clear that no title can describe what she does. Marlaine loves people and it does not matter what the challenge is, she gets involved to help resolve it. All the while supporting people to become better versions of themselves and always helping us to remember that the ‘other’ person is also a person, just like us. Marlaine has helped to create an environment where every voice counts, where people have utmost respect for each other, and where people are invested enough to have the hard discussions. With her help and guidance a culture of deep care has evolved. Care for one another, care for the team, care for the bank. She was instrumental in building something that is very rare in any organisation - a truly happy, healthy team!” - Judi Smit, CIO, Payments Technology, Absa
“Marlaine's coaching helped me to turn my inner critic into an ally. By recognising that critic as simply a persona that influences my mindset and associated behaviour in a way that was not helpful to myself and those around me, I was able to explore and cultivate a range of personas which I could step into with greater ease to meet the needs of different situations. This provided me with increased confidence to handle difficult situations and build meaningful connections with people. Marlaine's coaching has been a journey of self-discovery and practical application and I would recommend her to anyone who wishes to step into the ever increasing complexity of life with greater ease and grace.” - Jamie Loden, Head of Centres of Excellence & Operational Rigour, Barclays Plc
